Delete Your Account

ZoneCircle is operated by Heal2 Pty Ltd t/as NexusMinds.

How to delete your account

  1. Open the ZoneCircle app and sign in.
  2. Go to Menu → About → Delete account.
  3. Confirm the request.

Don't have the app installed, or can't sign in? Email support@zonecircle.com from the address on your account and we'll process the request manually.

What happens next

Deletion is not immediate. Requesting it starts a 14-day grace period, during which your account keeps working normally and you can cancel the request at any time from the same menu. If a circle you own would be left without another admin or owner once you're removed, you'll need to transfer ownership or remove the circle first — the app tells you if this applies before you can proceed.

What gets deleted

When the grace period ends:

  • Your membership in every circle you belong to is removed.
  • Your chat messages are removed from view.
  • Your devices' push-notification tokens are purged.
  • Your account identity (sign-in credentials, profile) is permanently deleted.

What's kept, and why

We keep what the law requires us to keep: billing records (for tax and accounting obligations) and security logs needed to investigate abuse or fraud, for as long as those obligations require. Location history, trip data, and places tied only to your account are deleted with the rest; anything still needed by a circle you leave behind (for example, a family's shared place) stays with that circle, not with you.

Questions

See our Privacy Policy for the full picture, or email support@zonecircle.com.