Privacy Policy

ZoneCircle is operated by Heal2 Pty Ltd t/as NexusMinds, 26 Evans Street, Braybrook VIC 3019, Australia. This policy covers the ZoneCircle mobile app, its family and business consoles, and zonecircle.com.

Information we collect

We collect the information needed to provide ZoneCircle's features:

• Location. Precise (GPS) location, including in the background while tracking is on, from any device enrolled in your circle.
• Movement & motion data. Trip start/end, speed, and motion signals used for movement reports and posted-speed-limit awareness.
• Activity type. With the Android Activity Recognition permission, Google Play Services tells the app when your phone detects that you are in a vehicle, on a bicycle, running, walking, or still. The app uses this to switch location tracking into the right mode and to start or stop the motion sensor for driving reports. The detected activity is saved with your location points and with trips that are rides or runs, so trip history can label them. It is not used to calculate or show steps, calories, or other health or fitness measures, and the app does not use Health Connect. If you deny the permission, ZoneCircle still works using GPS only.
• Account & circle data. Name, email, and authentication info (via Clerk), plus your circle's members, places, and geofence alert settings.
• Messages & attachments. Chat messages and any photos or files you send within a circle. Chat is currently available on the ZoneCircle web consoles, not in the Android app.
• Device & push data. A push-notification token and a device identifier (Android ID) per device, so alerts can reach you and we can tell one phone from two. On the free plan, Google's advertising ID is also used to show ads.

How we use it

To show live locations to the circle members you've shared with, trigger geofence and movement alerts, label your trips (drive, ride, run, or walk), deliver chat messages and push notifications, process subscription payments, and keep the service reliable and secure. We do not use your location or movement data for advertising.

Who we share it with

We don't sell your data. The service providers below help operate ZoneCircle, each bound to use the information shared with them solely to provide that service:

• Clerk — sign-in and account identity.
• Stripe — subscription billing. We never see your card details.
• Cloudflare R2 — storage for chat attachments you send.
• Expo / EAS — delivery of push notifications to your device.
• Google AdMob — shows ads on the free plan, using your advertising ID. Like any ad request, it also reaches Google with your IP address, from which Google may infer a general region. ZoneCircle never passes your device location to ads. Ads are non-personalized, and in regions that require consent you are asked first. Paid plans show no ads.
• A geocoding provider (Photon, by Komoot), to turn coordinates into readable place names and to look up addresses you type when adding a place.

Who can see your location

Within a circle, members can see only the location information you share with them. You can pause sharing or leave a circle. If you create a live share link, anyone with that link can see the information it shares until it expires or you stop it. Where ZoneCircle staff access account data for support or security, that access is logged internally; the app's own transparency log lets you see who on your side has viewed your location.

Data retention

We keep account information for as long as your account is active. Trip history and detailed routes have different retention limits depending on your circle's plan, as listed on our pricing page. Location history, trip data and messages are retained to provide the service and are deleted when you delete your account or leave a circle, subject to what we need to keep for legal, security, or billing records.

Your rights & choices

You can review, correct, or export your account information from the app, pause location sharing at any time, and leave any circle you've joined. To request deletion of your account and associated data, follow our account deletion instructions or contact us at support@zonecircle.com.

Children's privacy

ZoneCircle accounts are created by people aged 16 and over. A circle's owner may add a younger child as a tracked member of their family circle; that child does not themselves hold an account or control the service. ZoneCircle is not directed at children under 16 as independent users.

Security

Data in transit is encrypted, and access to tenant data is enforced at the database level (row-level security), not just in application code. No system is perfectly secure, but we design ZoneCircle's isolation model around that assumption rather than around trust alone.

Changes to this policy

If we make material changes, we'll update the effective date below and, where appropriate, notify you in the app.

Contact us

Heal2 Pty Ltd t/as NexusMinds
26 Evans Street, Braybrook VIC 3019, Australia
Email: support@zonecircle.com
Phone: +61 422 662 599