Terms of Service

These terms govern your use of ZoneCircle, operated by Heal2 Pty Ltd t/as NexusMinds, 26 Evans Street, Braybrook VIC 3019, Australia. By creating an account or using the app, you agree to these terms.

The service

ZoneCircle provides live location sharing, geofence ("Place") alerts, movement reports, and in-circle chat, for a family/friends circle or a business fleet, via our mobile app and web consoles.

Accounts & eligibility

You must be 16 or older to create a ZoneCircle account. You're responsible for the accuracy of the information you provide and for anyone you invite into your circle having the right to be tracked there — for a minor, that consent is given by their parent/guardian as the circle owner.

Subscriptions & billing

Paid plans are billed through Stripe and renew automatically until cancelled. You can cancel anytime from your account settings; cancellation takes effect at the end of the current billing period. Refunds are handled in line with applicable consumer law.

Acceptable use

You agree not to use ZoneCircle to:

• Track a person without the legally required knowledge or consent for your jurisdiction;
• Harass, stalk, or endanger anyone;
• Interfere with or attempt to circumvent the service's security or tenant isolation; or
• Use the service for any unlawful purpose.

Accuracy & limitations

Location, movement, and crash-detection features are based on GPS and device sensors and are not guaranteed to be accurate, timely, or available at all times — connectivity, GPS conditions, and device settings all affect them. ZoneCircle is not a substitute for emergency services; in an emergency, contact your local emergency number directly.

Your content

You retain ownership of the messages and attachments you send. You grant us the license needed to store, transmit, and display that content to the other members of the relevant circle, for as long as your account or that content exists.

Service availability

We aim for reliable, always-on service but ZoneCircle is provided "as is," without warranty that it will be uninterrupted or error-free. Features may change as the product evolves.

Termination

You may stop using ZoneCircle and delete your account at any time. We may suspend or terminate access for use that violates these terms or puts the service or other users at risk.

Limitation of liability

To the maximum extent permitted by law, Heal2 Pty Ltd t/as NexusMinds is not liable for indirect, incidental, or consequential damages arising from your use of ZoneCircle. Nothing in these terms limits liability that cannot be excluded under applicable law, including Australian Consumer Law.

Governing law

These terms are governed by the laws of Victoria, Australia, and any disputes are subject to the courts of Victoria, Australia.

Changes to these terms

If we make material changes, we'll update the effective date below and, where appropriate, notify you in the app.

Contact us

Heal2 Pty Ltd t/as NexusMinds
26 Evans Street, Braybrook VIC 3019, Australia
Email: support@zonecircle.com
Phone: +61 422 662 599